On October 10, 2014, I tried to print my last two statements for my expense report (reimbursement by company), but was informed that the billing site was being updated and would not be available until October 13, 2014. Grrrrr.
So when I got back into the system on October 14, 2014, the system would no longer allow me access to the PDF version of my statement! It said I needed a temporary identification code first. So I submitted a request (the only option available was via snail mail). I still have not received my code, and when I try to submit the request again, I get an error that it cannot process my request at this time.
I need to submit the statements. When will I receive a code?