Bill Mistakenly Sent to Collections

c3dries

Verizon,

I recently recieved a letter from collections stating I failed to make a payment. I went online, and low and behold your website lists the status of the charge as "Success" as well as the date on which it was paid.

So, I am asking that Verizon:

A) Please assist me in removing this bill sent to collections off of my credit report, and

Please stop charging me for this bill that your own website states I have paid.

Thanks.

ElizabethS

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