New construction address not found

pcabral

New neighborhood and all houses have underground fiber and coax runs installed. I've called and setup an engineering request last thursday and asked why my address does not show up since my neighbor's addresses do qualify for service. I've been checking every day via website and calling verizon, but i continue to get the same answer... which is i have to wait for the engineering request to be complete. Any way to speed this process up? Is there something I can do on my end? I even called for telephone service since some posts stated here hint at jump starting the process but regardless i'm told I'll have to wait. I do work from home and require internet service.

j.jones1

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@pcabral wrote:
New neighborhood and all houses have underground fiber and coax runs installed. I've called and setup an engineering request last thursday and asked why my address does not show up since my neighbor's addresses do qualify for service. I've been checking every day via website and calling verizon, but i continue to get the same answer... which is i have to wait for the engineering request to be complete. Any way to speed this process up? Is there something I can do on my end? I even called for telephone service since some posts stated here hint at jump starting the process but regardless i'm told I'll have to wait. I do work from home and require internet service.

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https://www.dslreports.com/forum/vzdirect

Talk to Verizon on the link above. I keep seeing this type of post with different forum names. Strange. This situation is also on DSL Reports in the Fios forum.