Help with Fios Account - considering discontinuing service

beeper3

I am coming up on my 2 year anniversary since starting Fios. I was offered a great deal in January, if I sign up for a 2 year extension, but now, no one seems willing to work with me to meet that price. Is there anything you can do? I do have other high speed options in my area and I will cancel if I have too. Thank you.

[Deleted User]

Hi beeper,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing questions, please contact Verizon during normal business hours.