Child Item

Site Totals

61434 Questions Answered 270 Categories

slow / intermittent DSL and must re-boot modem for wireless conncetion

I have a Westell 327 modem that must now be re-booted every time I want to connect a device wirelessly.

The speeds are also variable during the day, sometimes ok, sometimes dismal. We just had a 24 hour "test" and the follow up call said all is well NOW. However, no change is noted.

specs below

OS xp sp3

Transceiver Statistics

Transceiver Revision: 7.2.3.0

Vendor ID Code: 4

Line Mode: G.DMT Mode

Data Path: Interleaved

Transceiver Information Downstream Path Upstream Path

DSL Speed (Kbits/Sec) 3360 864

Margin (dB) 14.5 9.0

Line Attenuation (dB) 35.0 17.0

Transmit Power (dBm) 12.0 11.9

Gateway Status

Software Version: VER:4.04.03.70

Transceiver Revision: 7.2.3.0

Model Name: D90-327W15-06

Serial Number: 06B409891221

Broadband Connection Status: UP

Broadband Connection Type: PPP

Active Status: 21:11:20

Configuration: 096-900125-02 A

speedtest.net

download 2.7 Mb/s

upload 0.7 Mb/s

ping 58ms

Comments

dslr595148

#1 Since wireless is on, go to Wireless Setup.

#2 What level of Wireless Security it is set to?

#3 Did you try connecting the modem to the NID?

Points to

http://www.dslreports.com/faq/1317

smith6612

Your line seems to be physically running ok, so I won't press too much on any issues with it regarding speeds for the meantime. As for the wireless, look over your settings as DSLR suggested. I would first start off with checking what Channels any of your neighbors might be using that could be interfering with your wireless signal. Metageek has a nice program called InSSIDer which can show you graphically and in a table what channels are being used by neighbors. If your network is on a channel being used by other networks, change the channel to one that is less used or has no one on it.

One thing to also check over is "4X" setting on the Westell 327w. Proprietary settings like that, if enabled could cause trouble as well (which I've seen on router using Broadcom's Afterburner technology as well). 4X mode should be disabled, MAC address filtering should be disabled, and the wireless should be using WEP by default, but WPA-TKIP or WPA2-AES should be used (WPA2 is best). If you are still having trouble, tell us which devices you are connecting to your network.

cullowhee_kb

From the modem pages:

Current Wireless Status:

Wireless: ON

SSID:

WEP: ON

64-BIT WEP KEY

Channel: 6

4X Support: OFF

SSID Broadcast: Enabled

MAC Authentication: Disabled

Wireless Mode: Mixed accepts 802.11b and 802.11g connections

I believe this is level 1.

We have an old (1970's) NID but in the past there has been no difference in speeds when I direct wire at the box.

cullowhee_kb

I downloaded InSSIDer and found that my device is on channel 6 with -35 to -45 dB. Another (same vendor) device in the neighborhood is also on channel 6, with -93 dB.

I don't know why my radio is changing power level (10dB) over the space of 5 minutes, since my laptop is less than 10 feet from the modem.

I will check again in the morning, and then change channels.

My devices connected wirelessly are a dell laptop, ipod, wii. Two other computers are wire connected.

dslr595148

Change the wireless channel of your router to 1.

Child Item