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Outlook

My email has worked fine and today I got this error message when sending email from Outlook. When I went to my email account on the verizon website the emails went through no problem. Any thoughts on why this error occurred?

Task 'XXXXXXXXX@verizon.net - Sending and Receiving' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'

Comments

Friendly

We have been getting the same error and having the same problems. LOTS of MS clients using Verizon are having problems.

They are trying to help me, however I can not keep in touch with tech.

kaytabor30

melrod

Contributor

Posts: 1

Registered: ‎10-17-2013

Outlook[ New ]

‎10-17-2013 05:15 PM

melrod,

try using the sync option under tools(tools top left of page on outlook)

Friendly

There is another link on this forum I have been on nearly all week concerning the same thing. I had a Service Tech reset my port numbers remotely and my SSL options. Then when I came here I found out he had by passed the SSL part of our Outlook 2003 accounts and not really fixed it.

We were getting no where then they assigned a Service Tech to our case. However everytime I made contact I got the screen to sign up for the Community Forum instead.

I have no idea where the link or tech got to. We discovered that all our PCs have the same problem, it maybe or was caused by MS updates last week. We have Outlook 2003 and Office Pro 2003 and MS updates were for Office 2007.

It is possible MS did not update its Security Certificates for Office 2003 or Outlook 2003 and possibly other Outlook programs and accounts.

The only thing I am sure of it happened to LOTS OF PEOPLE, and it seems like many are Verizon clients using Yahoo as their mail server.

When we were still up several years ago the Tech for example entered our accounts as

incoming.yahoo.verizon.net

outgoing.yahoo.verizon.net

The tech said there is your problem you have Verizon not Yahoo. This tech DID NOT EVEN UNDERSTAND THAT MANY HAVE yahoo as their server through Verizon.

Between the one tech by passing our SSL and the other tech who had no idea that many Verizon clients were assigned Yahoo as their email server we have gotten no where.

The tech insisted we should be using incoming.verizon.net and outgoing.verizon.net, WITHOUT THE YAHOO in the account entry there was no way it would work AND IT NEVER EVER DID. We have to have incoming.yahoo.verizon.net YET WE STILL CAN NOT GET IT TO WORK WITH THE SECURITY CERTIFICATES NOT BEING RECOGNIZED OR ACCEPTED.

Where my tech got to I will never know because whenever I answer them I got ONLY THE SCREEN TO OPEN AN ACCOUNT FOR THIS FORUM I NEVER WENT TO HIS ANSWER.

PS. I found the link, and there are more with Verizon clients not being able to use the SSL or the Security Certificates are not recognized.

http://forums.verizon.com/t5/Verizon-net-Email/The-server-you-are-connected-to-is-using-a-security-certificate/td-p/627725

kaytabor30

friendly,

you need to update outlook to 2013 that prolly is the issue

Friendly

Forgive my ignorance what do you mean? What is prolly?

friendly,

you need to update outlook to 2013 that prolly is the issue

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