My home phone line hasn't worked in MONTHS. I have severe static on my line, my caller ID no longer works, I get NO line and can't dial out. To make matters worse, I can't reach a Verizon customer service person EVER! I have sat on hold many times through their automated sustem. The other day I sat on the phone (from my cell phone, since my home line won't work) for exactly 1 hour and 12 minutes before hanging up with NO answer. I am beyond **bleep**. I want to cancel my plan, but can't reach anyone. This is absurd!!!! How do I reach someone??
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