I noticed on my bill I did not have my Triple Play bundle anymore and my billw as $80 higher. I called Verizon and apparently someone changed my long distance service without my permission now my entire bundle is gone and I'm being chargeed for each item by itself. I am so angry over this crap. Yes appreantly there is an option to block this stuff but I didn't even know it was possible that someone could change stuff behind my back like that. I'v enever even heard of Slamming before.
Verizon is dragging there feet trying to give me answers and it's very irritating. I don't even want a home phone service I was planningon getting rid of it anyway once my contract was up. I havent even had a home phone in the house for past 2 years.
What are my optoins for getting back to my original bill? I find it hard to believe they can cahnge stuff for the worse but can never go back and correct it.
Angry Verizon customer.
