This always seems to be a yearly problem, where I lose all landline service for as long as months without service. I mean no calls in or out! Last year the problem was bandaged by a Main cable tier one tech. who stated that the cables are very old and that Verizon anticipated replacing the cable once Fios was available. So he gave it his best and the repair lasted almost a year. My problem is that I am without service and the repair date keeps getting longer into the month. I had no phone towards end of July and repair now is approx August 16th. Why can't you just get Fios to do the necessary upgrades. I know that Verizon has contracted 50 techs from different regions to install Fios, and you have to approximate installtion of service by sightings of vehicles.