Since last Tuesday on March 1st, my internet has been going extremely slow. This has been my first time encountering this problem since I first started my internet services in 2004. I tried calling the support phone number which only gave me the speedtest after I said I had slow connection. How is that supposed to help me? How do I fix my internet speed? Please help me.
Another Note: When I called a few days ago, the answering machine told me that there was a power outage near my area, but it has been days since I called again today.
I have a westell model 327W with a faster internet plan of 1.5 to 3 mbps. I have two computers connected with the cables to it.
And when I did the speedtest I got:
Download speed 0.045mbps
Upload speed 0.549mbps
The details gave me this:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [8192]
running 10s outbound test (client to server) . . . . . 549.67Kb/s
running 10s inbound test (server to client) . . . . . . 45.64kb/s
------ Client System Details ------
OS data: Name = Windows Vista, Architecture = x86, Version = 6.0
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_13
------ Web100 Detailed Analysis ------
Client Receive Window detected at 65340 bytes.
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 175.78 msec; the Packet size = 1452 Bytes; and
There were 29 packets retransmitted, 23 duplicate acks received, and 24 SACK blocks received
The connection stalled 8 times due to packet loss
The connection was idle 4.22 seconds (24.82%) of the time
This connection is network limited 99.88% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [Removed for safety purposes?] but Client says [192.168.1.47]
