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Verizon email Security changes - recent email alerrt

Re the recent emai from Verizon: "Verizon Online has modified the way email is handled when sent or received through an email application other than MyVerizon"

If I use Mac Mail to consolidate and view my email from various addresses (invluding verizon) do I need to do anything? Also if I use iPhone to get email from various accounts....

Addendum - I have NOT yet changed any settings for Mac Mail or for my iPhone yet and am still getting my Verizon.net email so I guess i will wait and see if this changes before I do anything........

Comments

Stainless1

Ok, I changed my iPad port settings and now I get not mail. Error says can't connect to server. Thanks Verizon.

jimdorn1

I did the change too and now most of the time I have to try 3-5 times before I can get my email using Outlook. If I try and send some small picture files it takes forever to send. Why am I paying for high speed internet? Verizon better get this fixed fast.

F_Rosengart

New Port settings do not work with Outlook Express...went back to old port settings & works fine. WHEN DO THESE NEW PORT SETTINGS TAKE EFFECT???? ty

RDGuy

Like other unsuspecting customers, I made the email settings changes per the recent Verizon Notification, Followed the instructions provided at the website for Outlook Express 5/6 and found that I could no longer send or receive mail. Returned to the original settings and had no trouble at all. Another fine mess, and no answers yet.

rcmichels1

I, too, got the email and made the changes. Now I get nothing but error Ox800Ccc0F on my Outlook Express. I would try going back to the old settings but now I can't remember them. *facepalm* Can anyone help with that, please?

kimrice

Changed my settings on all email addresses, now just I have failure after failure. When is Verizon going to fix this?

fotyc

Me too, I made the changes like a good doobee and they don't work so I restored the defaults (THANK YOU MailWasher for that little button...)

I am having trouble connecting with the old settings too, my MailWasher POP3 client now can only connect to incoming.verizon.net about 1/3 of the time. I am having no trouble outbound.

I hope Verizon issues updated instruction on this, because what they've sent so far is worse than useless.

blm4

I made the changes and sent test emails. On my mac, the change worked for about 10 minutes. After that, nothing. My BB wouldn't take the changes. I've gone back and now things work again. What's going on? Please, Verizon, what are we supposed to do?

F_Rosengart

PLEASE LET ME KNOW IF U GET A RESPONSE...ANYWHERE...I AM HAVING THE SAME PROBLEM...THANK YOU!

nyjfootball

I realize that using the spam filter Spamihilator is the reason why my Verizon email client Thunderbird won't work. Using Spamihilator changes the incoming and outgoing settings and is now incompatible with my mail client, Thunderbird.

rcmichels1

Okidokee ... well I may have an answer. Just spent an hour with tech support who actually had to have their supervisor with them on this issue. Here's what they did and it's now working. (At least for now. 🙂 )

I have Outlook Express, just so you know.

Change the outgoing port to 587.

Uncheck that SSL required.

Change the incoming port to 110.

Uncheck that SSL required.

Apply.

I suggest testing it then. They said I could share this on the forums to see if it helped others. Good luck!!!

joecon

Same thing here--Used new settings--doesn't work. Used old settings--it works. Went back to old settings untils I get a new email with CORRECT settings. I am using Outlook 2007.

HELLO VERIZON!!!!

HOW ABOUT FIXING THIS AND EMAIL US THE CORRECT SETTINGS!!!!

JohnMolta

I got Outlook Express to work, but could not get my Iphone 4 to connect. Got error "unable to connect." Called Verizon support. He said that possibly there is an incompatibilty with the software on my iphone and that I should just use the old settings. I've spent a load of time on this. This is ridiculous.

drdigital

I had the same exact problem. The change in settings don't work! I am using Outlook 2010 and could not send or receive anything. So I switched back to the old setings no problem. I'm not changing until Verizon gets it right.

mdoehnert

I also made the email settings changes per the recent Verizon Notification, followed the instructions provided at the website. I have Outlook 2007 and found that I could no longer receive mail. I returned to the original settings and had no trouble at all.

Now for the post by rcmichels1 on 01-05-2012 01:28 PM , if the tech support and their supervisor said to Uncheck that SSL required, since the stated purpose of the Important Changes to our Verizon Email Account is ensure ongoing security for Internet customers, why do we uncheck SSL required, since SSL can provide added security???

hfdzl

Same issues as others. Updated to new settings --- OUTLOOK would not work --- return to default with no SSL works fine

mopzo

Same issues here too. Switched back to previous settings and all is good.

peteh1

I have been using Netscape 7. something with no trouble up to this point. After changing the settings to the SSL I get to the "Connecting to Verizon" message but not the "Sending username and password". It just dies. I switched it back to the default 110 and 25 and no SSL and now it's still not working. I even tried the above settings that the fella that called the helpdesk got. No dice. So I downloaded Thunderbird and copied over one of my profiles and it still won't work. I'd hate to have to try Outlook for this. Not sure what to do if I put it back to default and it still won't connect to Verizon.

JimVl

I received the verizon message to change incoming/outgoing email port and security settings on 12/14/2011. So I changed my Windows Mial incoming port from 110 to 995 with SSL checked and changed outgoing port from 25 to 465 with SSL checked. It worked fine until last night 01/05/12. Outgoing emails still work but incoming gets an error. I changed incoming back to port 110 with SSL unchecked. This works - both incoming and outgoing mail.

I went to online support chat. Agent Randy told me there is a problem with port 995 SSL checked. He said nothing about outgoing email problems. He said I did the right thing - use port 110 with SSL unchecked until the problem is resolved.

I asked if I will get an email when the problem is resolved. The agent said that has not been determined at this time, but to continue using port 110 until that no longer works and then try port 995 again.

What kind of customer support is that - try your own solution until that doesn't work any longer and then try something that was supposed to work to begin with?

They seem to be pushing you to use verizon web mail. Why would they want to clutter up their servers with emails that normally drop off to individual local user computers?

rcmichels1

I had asked the tech support and supervisor a similar question as to what you said about the SSL encryption. I told them the email said to specifically have those checked off but they said no. They could not get my email to work properly when it was checked off.

I think what they did was a quick fix to get it working. I certainly hope that everybody having issues due to their email that they will get it figured out and follow up with a CORRECT email.

shelfee60

Similar problems for sure with a twist...

Got the email, did nothing. This AM I could send but not receive email. Made suggested changes, all is well. Service is spotty now however with periodic send/receive errors but it is working.

My larger issue now is my Droid and Verizon mail. After making the changes to home Outlook, phone Oulook stopped receiving mail. Made the same port changes on the phone and began to receive mail. Then boom, error message ERR connection limit reached for this IP. **bleep**. Then suddenly boom, fifty emails dump into the phone. Ok, cool. Woops, error message again. I'll receive incoming mail occasionally now but spotty, just like home Outlook.

Too many calls to Verizon today and lost a couple. Latest tech has confirmed bigtime issues and gave me a ticket number for those interested, PADQ025S285 and text message says should be resolved by 5pm tomorrow.

insert scream.......

peteh1

There was problems with the Verizon email servers Friday morning, the 6th. So when I got home and tried it with the old settings, everything worked ok.

porphery

Hi,

I ran into the exact same difficulty and forgot the original settings. I did a system restore and it gave me the settings:

outoing Port 25 - (do not check SSL)

incoming Port 110 - here, I can't remember nor did the settings indicate if SSL is checked or not. I left it unchecked and it works fine. I may experiment with checking the SSL, but probably not today. Sometimes you can spend too much time fixing things.

BlueStreak1967

I'm also using Netscape 7, but looking to switch to Firefox/Thunderbird. N'scape is just getting a bit too old & grey.

I did NOT make the changes suggested in Verizon's email, and have had no problems other than connection problems about the same time as other users. I suspect that was at least partially overload from repeated connection attempts from users with problems.

I second your comment ( "I'd hate to have to try Outlook for this." )

Overall, the mail seems to be working fine for the last couple days.

willeb

These new settings won't take on the iPAD. Seems last time Verizon tried this it did not work either.

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