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Incorrect billing!! Got collection letter when bills are all paid on time

DilyaZ

Received a collection letter from Sequiium Asset Solutions, LLC for Verizon debt of $592.23. Tried to reach a Verizon billing representative on a phone and via chat and can't reach anyone. Calls are getting transferred to collection agency instead.

Why are you charging me when all my bills are paid on time?

I demand to speak to an actual representative that tells mw what this bills for and remove it from collection.

Will be filing a complaint with NYS Attorney General if this doesn't get resolved within 1 business day.

Comments

[Deleted User]

Hi DilyaZ,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.

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