High Speed Internet slow

dobber1

The downlod speed for the first weeks after installation averaged 1.5 Mps. Since yesterdar it has fallen to 0.7-0.8 Mps. Any suggestions. Bill

smith6612

Hmm, ok, so no major change besides the questionable margin dip without the phones being connected.

I'd say the line will be stable at 2112/640kbps on the download. You can probably squeeze 2560/640 but that can start to cause stability issues at your distance over time. See if you can get Verizon to apply that speed for you. If they won't do it (they can set it manually, trust me on that) then I'll get you to someone who should be able to.

One thing to note, Verizon should have technically fixed this already but if you are on a Litespan remote and behind a Juniper ERX edge router on Verizon's end, there are some known speed issues with the two pieces of equipment, This can cause your download to run at an unstable speed but upload to remain untouched. There's some workarounds for this in some areas that are still in place. Otherwise, there's some adjustments that can be made to the line to help it out a bit more on Verizon's end. But like I said, the problem is so old at this point it should be fixed up. I have 5M service with Verizon on a Litespan remote and I'm also on a Juniper, and it's rock solid, unlike the 3M tier and lower which is still a train wreck ">😐