Apologies if this has already been asked, but I searched and could not find anything.
I have 4 digital voice lines into my house (2 office, one fax, one home) and thought I would try the simultaneous ring feature out.
If I understand the feature correctly, I can get other phones to ring when the phone is called. So, for example, I could set it up to call my mobile if I step away from my office desk.
However, I have noticed that if the device that I set up as the simultaneous ring is turned off, my office phone only rings once, then goes straight to voicemail on the switched off device. I found this out because I forgot to turn simultaneous ring off.
Does this seem right?
The website describes simultaneous ring as:Never miss important calls.
The option to have your home phone ring on up to three unique numbers —your office and two cell phones, for example — all at the same time.
Is it really doing a call forward rather than a simultaneous ring? Is it because I only have one phone number set up for it to call instead of the three?
Going by the true spirit of 'simultaneous ring' I would hope that it rang the entered lines, and if nothing was picked up, it went to the voicemail on the original digital line.
Just wondered if anyone else thinks this service isn't working as described before I get on the phone with support.
