Child Item

Site Totals

61487 Questions Answered 271 Categories

Provisionlal speed question

I f my Download speed is .5-1.0 Mbs what upload speed should I expect? I just did a chat with Tisha (I guess she is in sales) but she did not answer my question. I am now getting .15 Kbs upload

Is only the Download speed Guaranteed? I can not seem to find any answers on the Verizon site. Thanks, Jose

Comments

jmw1950

First of all Verizon doesn't make any guarantees about speed. YMMV.

Your actual speed on the link to the Central Office will the lower of your provisioned speed, or the highest speed your DSL modem can negotiate with the Central Office Equipment. The performance can be limited by distance from the central office, condition/quality of the copper pair, the weather, and even the inside the house wiring. So the actual speed can be considerably lower than the provisioned speed.

The best way to see what you have is to connect to your modem (http://192.168.1.1 ) and look at the transceiver statistics.

That will give you your actual uplink and downlink speeds.

My recollection is that for the 'bottom tier' DSL service the uplink is 128kbps, which often ends up actually being 160kbps framing rate..

JOSEm441

Good memory until a week ago I got 1181/384 (NICE) the it started dropping repeatedly so I called and they 'rebiult the connection' Now it still drops and when I connect I never get above 850/158.

I am about 2 miles from CO

Right now they had me set up bridge mode (so I can not login to the router). What is interesting is one tech suggested going to the next tier 1.1-3 MBS download for $15 a month additional charge. So the way I see it to get back to the original speeds it will cost me that much more (15 per month). Being out of work that is not an option for me! (I only pay 14.99 per month now)

thanks for the reply

smith6612

if you tell us which modem you have, we can see why exactly the drops were occurring. Verizon has the tendency to turn down connection speeds generally as the first solution when a person reports constant drops of Internet connectivity. Often times these problems can be resolved so that you can keep the speed.

JOSEm441

Nice, the Cynic in in found it strange that I had 1.0 stable for over 6 months... Anyway Westell 7500 A90 , had it about 2 years. Right at the moment after my call in today , we set up Bridge mode for test purposes, so naturally I can not login via 192......

I talked with a very knowledgeable woman who explained the how to but more importantly the why. I setup a download of 5.2 gig (computer game demo) so the connection will be in use for a good 12 hours continuous (my idea).

BTW my last stats before brige mode were much better; after changing the cable from the wall jack to the modem with a new one.

DSL Speed (Kbits/Sec) 850 159
Margin (dB) 9.8 33.2
Line Attenuation (dB) 59.5 33.4

I can not remember the transmit power

(margin on upload was less than 1.0 yesterday)

Child Item