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Internet issues on my new PC

spiderman120988

Hi, I just built a new gaming PC and everything is working fine except the internet. For some strange reason I can only access certain sites like Google or Yahoo but if I try to go on something like Facebook or IGN, it either doesn't load or just sits there saying waiting for reply. I can login to AIM just fine. All the drivers are up to date, the modem is working fine (its a westell 6100f from verizon) since i'm using it right now on my laptop. I'm pretty sure I didn't short anything otherwise nothing would work. I'm at my wits end as I need the internet to do schoolwork and game. is it possible this can be fixed with either a fresh windows 7 reinstall or installing a separate NIC card (the ethernet now is motherboard embedded)? Please help and thank you in advance!

If you need my specs, you can read the original post here: http://www.eggxpert.com/forums/thread/705423.aspx

Comments

jmw1950

Odds are you have a firewall problem. The security settings or Internet security settings are to high.

If you can get to Yahoo or Google, by definition you have connectivity, the NIC and TCP/IP stack are running properly.

That leaves the firewall either in the Modem, in your PC or Internet Explorer. Since you say your laptop works fine, it is unlikely be a firewall issue on the modem, although you can check the firewall in the modem/router by connecting to http://192.168.1.1 .

Not sure exactly where the firewall setting are in Windows7,( I think it is in Control Panel>network connections). IN any case you want to have a good look at the Windows Firewall, in fact you might even want to turn it off and see if everything works.

The one in Internet Explorer is at tool>internet options>security. Anything above medium high for Internet is likely to block most access.

spiderman120988

Thanks for your help but I managed to fix the issue by reinstalling Windows 7 but using 32-bit instead of 64-bit. Everything seems to working fine now, thank god! I'll never know what was wrong on the 64-bit install but on another forum, they mentioned it was a DNS issue, which is somewhat beyond what I know.

dslr595148

That is great to hear/read that you go that issue solved.

Please mark as solved.

smith6612

Given your system specs I would reinstall the 64-bit copy of Windows 7. You're coming up against the memory limitations of 32-bit architecture. If it's still messed up at that point, I would take more of a look at your NIC drivers over the operating system. I have a bunch of 64-bit machines running here (5 64-bit machines, 7 32-bit machines, and a bunch of handheld devices, satellite TV receiver and HDTV), including a desktop I built myself (i7, SLI'd video cards, 16GB RAM, the whole lot) and I have no DNS issues. I am also not using Verizon's DNS servers, but that shouldn't matter for this issue.

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