your outgoing (SMTP) server does not support SSL-

Jfrances

I received the email below. I changed the settings as requested on Friday night. Its been working fine until a few minutes ago. Now I get the following message...

Error Message
Task 'Kelli - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'

I rechecked the settings and they match the emails instructions. Can you please offer some suggestions?

Email from Verizon

Dear Valued Verizon Customer,

This is our third attempt to contact you as we noticed that you still have not updated your Email Server settings. We urge you to make changes to all your devices now as Verizon is beginning to implement changes that may cause interruption to your service if you neglect to make the required modifications.

Please use our quick guided setup at verizon.com/emailassist or the quick overview below to manually make changes:

Server	Current Setting	New Setting	SSL Enabled	Port
POP3 Server	incoming.verizon.net	pop.verizon.net	YES	995
SMTP Server	outgoing.verizon.net	smtp.verizon.net	YES	465
TIPS: For iOS, Android devices - Ensure Authentication method is set to "Password" For all tablets and mobile devices - Restart your device after making the changes

Note – There are no setting changes when accessing verizon.net email via myverizon/webmail.

If you need additional assistance in updating your settings, you may:

• Visit verizon.com/emailsettings for a general overview and step by step instructions
• Use our In-Home Agent tool, if installed on your computer
• Vist our online forum at forums.verizon.com for additional information

To verify the validity of this email, please sign into your myverizon.com account and click on "Announcements" under the "Verizon" tab at the bottom of the webpage.

Thank you for being a valued Verizon customer.

Sincerely,

Your Verizon Team

tns2

The message is legitimate and the settings do normally work. You said they were working which hopefully means you did them correctly. Truely temporary failures could be a problem on their servers, which hopefully they would be working to fix.

Remember that you are NOT talking to Verizon accept for a few board admins. You are talking to peers.

The message is the one you would get if not using the right ports or not talking to the correct servers.