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Landline not working - how to set up call forwarding remotely?

zorro800

Do I need to call customer support and have them set up call forwarding since I am not getting a ringtone from my land line.

Thanks.

Comments

Dmitri

you have to call customer service. it is not free though as it is "special" feature...

CharlesH

Well if you are having a physical problem, we can setup service recovery at no cost. That will forward calls for a temporary amount of time. Just contact tech support @ 1-888-553-1555

sosuzguy

Yeah it would be nice to be able to do this yourself. If Verizon would offer "remote access to call forwarding" like AT&T and many other carriers have for the last 20 years you could do this yourself.

When is Verizon going to offer this to it's residential customers?

bhcohen

My understanding is with the Ultra Call Forwarding feature on your phone you can call a 1-800 number and forward your home phone calls yourself. Call Forwarding is about $4.50 a month, Ultra Call Forwarding adds $5.50 .. at least that's what I seem to remember when I talked to them on the phone about it.