I been using verzion dsl for few years. i have same experience few times already. my internet dropped to around 0.6Kbps before. i call up verizon and they fixed it on their side. internet work as normal without problem. This time i got same problem. the difference is i lost dial tone for a week and i call my home # it forward to someone else. After verizon fixed the voice/dialtone. my dsl act up. it dropped to 1.2Kbps since 2 week ago. it dropped to 0.6Kbps last few days. i didn't call verzion when it dropped to 1.2Kbps. I think they are working on fios upgrade down the street. Now it go down to 0.6Kbps. I call tech support today. he want me to go thru all testing. i dunno how many times i did that before. end up the problem on their side. I am thinking switch to cable. None of my friend using cable have to go thur the same thing twice a year. That's the cycle. I call verizon almost twice a year for same problem.