I would be glad to check your services for you. I'm sending you a PM to work directly with you.
Thanks,
Mike M
Did you get the problem solved?
We've been having problems the past week or so now (in Massachusetts) - called Verizon Saturday to get help and was told they'd monitor the line and get back to us in 24-48 hours. No word so far, so want to find out if they found a solution for anybody else.