Ok before I go back to Verizon I was gonna see if I couldn't fix this phone myself. I am having quite a few problems with my Eris and I do not want to get a certified "like new" device in replace of my brand new phone. I have had terrible experiences with those in the past.
My problems are:
- Phone app force closes when receiving a call and keeps ringing like a never ending phone call
- its freezing and lagging something horrid
- messaging app sends messages to the complete wrong person sometimes people I don't even know
- my gmail account no longer syncs ending up with me missing important emails.
- I get no signal anywhere i go dropped four calls today alone where all my previous Verizon phones had exceptional reception.
Now the things I have done to try to fix these problems in the same order as above:
- tried reseting the phone. once by just cutting it off and on and the second by completely doing a factory reset
- same as 1
- downloading another messaging app from the market no luck there reverted back to 1
- deleted my gmail account from my phone then resynced it with the phone no luck reverted back to 1
- follow rule number 1
as you can see I don't really know how to get much farther than reseting the phone but in my eyes I should have to be a cell phone tech to simply own a cell phone. It really bothers me that this phone is acting up so bad because me and verizon have a hate hate relationship. I hate to call them and they hate when I call lol. in the past two years I have had many phones due to manufacturer defects. 12 chocolate 2's, 1 chocolate 3, 1 voyager, 1 Env 3, 4 Env Touch, 3 Rogues, 2 Casio Rocks, and finally my Eris. I broke down and bought this Eris at full retail because they ensured me this phone would not dissapoint. They was wrong yet again im searching for answers to why my phone doesn't work.
The problem is I really like this phone and would like to keep it for longer than 3 weeks. Could anyone help me here so I don't have to trade this one in for a refurbished device?
