I heard a rumor that Verizon was falling apart and the company was going to go bankrupt about a month ago. I figured it was just talk. But now with this BIG Internet email debacle I believe it might be true.
What kind of internet company would interrupt their email to all their customers without any kind of warning and then not be able to fix it in a matter of hours; NOT DAYS??
I’ll tell you what kind of a company would do that. A company standing on shaky financial footing, that’s who.
All companies know customers do not like unhappy surprises; like “SURPRISE your Email won’t be working for a week or two. It can only lead one to the belief that the company was trying to pull off a Hail Marry play by updating their system on a hope and a prayer that nothing would go wrong. They had no “fall back” plan?
Some where in a meeting before doing the system update someone had to ask.
“What if it crashes?”
The only answer I can think of that fits in this type, of SURPRISE it’s broke, situation is:
“We don’t have enough money to set up a dual system to run in tandem in case something goes wrong.”
The conclusion drawn must be that Verizion is without financial backing or broke or they would not put their customers through this kind of business interrupting ordeal.
An other business ploy they might be attempting to pull off would be if they heavily insured the server change over so as they would get paid big bucks if the system update failed.
Either way Verizon must need money more than they need happy customers.
I, for one, will be seeking service elsewhere.