Actiontec WCB3000N and G1100 upgrade

Hello, I recently upgraded from 75 to gigabit FIOS, which changed the WAN connection on the G1100 from coax to ethernet. Since the upgrade I've been unable to get the WCB3000N to work properly and extend the wireless network. Any suggestions, thanks!

Accepted answers

NJZman

Fixed! I noticed that the LAN indicator light was not lit next to the coax line on the G1100. I requested that the tech come back out to the house and sure enough he had improperly connected the new coax line from the G1100 to the ONT/splitters. Thanks everyone for the help, much appreciated!

All comments

gs0b

Did you leave the coax connected the G1100? If not, put it back.

NJZman

Thanks, the tech connected the coax to the G1100 so the TVs would work, which they do. It seems since the upgrade that the coax isn't carrying the network signal anymore to the WCB3000N extender.

Cang_Household

WCB3000N has been end of life and end of support for many years. An upgrade is recommended. WCB6200Q is no good due to incompatibility. E3200 is more expensive.

You can buy an access point of your choice then use a MoCA adapter to uplink to the G1100.

NJZman

ok, thank you.

gs0b

Even though it's end of life, it shouldn't have stopped working when the ONT was upgraded and WAN switched to Ethernet. It sounds like the coax connection to it got disconnected somewhere. If that's the case, the current model of extender won't work, either. Before you buy any new equipment, check all your coax connections and see if a cable was disconnected somewhere.

dexman

If not disconnected, another possibility could be an F connector that needs to be replaced. 🤔