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Westell 7500 won't recognize HP printer

aahpat

I am putting a Westell 7500 on my DSL setup.

I have both a PC and a Mac routing thru a Connectgear Ethernet mini switch router.

The HP printer is being blocked when the Westell modem is inline.

I have wireless turned off.

How do I get the Westell modem to recognize the HP printer?

Thanks.

Pat

Comments

dslr595148

#1 Is that the Cable/DSL Broadband SOHO Router with
4-Port 10/100 Switch Model# GR-104?

http://www.connectgear.com/Routers/GR-104.htm ?

#2 Or the 4-Port DSL/Cable Modem Broadband Router
Model# GR-D04T1+

http://www.connectgear.com/Routers/GR-D04T1.htm

aahpat

Neither.

Westell model A90-750015-07 Rev. R

ADSL2+ modem router

aahpat

Sorry. I see you want the router info.

The ConnectGear router is GSD08P V2.

dslr595148

Ok.

#1 Locked on to

a) http://www.connectgear.com/Switches/GSD08P_V2.htm

b) And you have the a90-750015-07.

#2 In the a90-750015-07 Go to Advanced -> IP Address Distribution.

a) What is the DHCP range?

#3 What is the model of this HP Printer?

aahpat

DHCP Start Address 192.168.1.15

DHCP End Address 192.168.1.47

HP Deskjet 6940

Thanks. Its great having someone asking intelligent questions that make sense to the situation.

dslr595148

Ok.

#1 I found the user's guide / manual for that printer

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=467980&

#2 I selected the User guide, for Pre-Windows 2000.

It may or may or not, matter in your case.

These are the things that I want to know..

#1 The choices are: USB, Wired Ethernet, and Bluetooth Wireless Networking.

Which way did you try to connect this printer to your computer/network.

#2 The power to the printer is in fact on? Not on, you got issue.

#3 If you used the Wired ethernet to connect, the network light is on.

#4 Did you install the software for this printer?

#5 Did you try to use the HP Report print page?

Note: The HP Report print page was addressed in the manual that I found (from page 26 to page 28 if printed) OR from page 28 to page 30 of the PDF File that you can download too (even if your OS is not pre-Windows 2000).

My OS is Windows XP SP3.

aahpat

The problem was resolved by the great people at justanswer [edit]

Thanks for trying.

dslr595148

@aahpat wrote:
The problem was resolved by the great people at justanswer [edit]
Thanks for trying.

You are welcome.

What did they tell you to do?

i_like_turtles

i aint 100% sure about this....

but at my friends house if i wanted to print on his HP printer , i always just connected ( wirelessly of course ) directly to the printer and printed like that.

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