I moved from CT to MA on June 24, 2013. Before moving I had AT&T for almost 13 years, my phone always worked, even during bad storms and power outages.
I've been using Verizon residential phone and internet for a little more than two months. My phone line has ceased to work for days at a time three times since then. Technicians come, say it's all fixed, and sometimes it's "all fixed" for less than 24 hours. My DSL service is even worse. I've ended up getting comcast, just so I can have access to the internet. I have to call and have my phone forwarded to my emergency cell each time the phone service quits, and my cellphone company charges me for each call. Verizon then sends me a bill for more than $80 per month.
I am tired of this. Tired of having no phone and internet in spite of paying for it, tired of being put on hold for 20-30 minutes at a time just to talk to a representative, tired of Verizon. I am waiting for a tech to come on Monday, if my issues are not fixed then I will change phone service, and tell everyone I know to avoid Verizon and their extremely poor service.
