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Is it really possible that in the year 2011 I cannot set up call forwarding for my home land line from the account section of My Verizon web site? I have to physically be at home and do it on my phone?
What is this, 1950?
Shamika_VzVerizon Support
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And what is it that is so special about FIOS (which is not available where I live) that only FIOS features can be managed online? Last time I checked, all the bits travel over TCP/IP and a web site is a web site. It doesn't make any sense in business or consumer or technical terms that I can't set up call forwarding for my home phone through a web interface. I guess you have trained hamsters pulling mechanical switches in the Central Office for those of us who are still on copper.