I have been unable to activate Verizon Call Assistant.
When I click the "sign up" link, it tells me that I already have VCA. When I click the "activate" link, however, it tells me I don't have VCA.
I called customer service, waited on hold for 30 minutes, and then was transferred to another number - 888-483-5156. I then was on hold more than _3 hours_ before losing my connection.
Would appreciate it very much if a VZ employee on the forums can help.
Thank you.
