For the last couple of weeks I've notice degradation in my Hi-Speed DSL connection. The posted speed in my Gateway's (Westell 7500) is 1792 Kbps / 448 Kbps Speed(Down/Up). This copied directly from the Gateway Status page.
Previously the download "tested speed" had been around 1.5 Mb/s download and .38 Mb/s upload on average. However for the past few weeks it appears to get worse & worse. This weekend I've tested it at various times, 6 AM, midday, afternoon, etc. and it's always around .34 Mb/s download and up load has stayed the same as always. Here a snapshot of the resultes from speedtest:
http://www.speedtest.net/result/651831705.png
I've tried resettting the modem multiple times, turning it on & off, selecting the option from the modem to Reboot the Gateway, which caused a complete re-install/connection/verification of my connection.
No doubt this is not a small decrease from actual 1.5 to .34, it's a 77% drop in bandwidth speed.
The PC is ethernet direct connected to the Gateway and is the only device connected at the time of tests. There are no programs or open browser windows. Another obvious note is that when I turn on my Xbox 360 (also hard wired connected)and the PC is turned completely off, it takes 1-2 minutes for streaming contect to show up and it stops in the middle to reload more streaming content because it can't do it in a continous way as it did before. This exemplifies that it's not something with the PC since the same slow speed is experienced with the Xbox 360.
Steaming video through the PC before was smooth, now it's virutally impossible due to constant lags in the video while it buffers.
Is Verizon looking into this, because I noticed several posts about speed - do I need to contact Veriizon or are they aware of this bandwidth issue and doing something about it. If so, what is being done?
