The explanation or secondary emails are weak and confusing
I have trouble with Passwords
I asked for a temp PIN or a secondary account. It appears that a temporary PIN for my primary account
blocked access. Neither the phoned in temps for the sub account nor the temp pin f,or the main account work
I think Verizon cannot handle two temporary PINs so I may have to wait seven days for them to expire?
It appears,though no one says so, that in order to read mail for a sub account that one needs to sign out as the main account and sign back in for the sub account. What a pain. The sub account is for my wife which she never reads but does get confirmations or thugs she bought on line. I expect to add six more accounts or dierent web sites and blogs
Also your web site should clearly distinguish between FIOS accounts and non FIOS. which leaves questions about FIOS email out in the cold and inaccessible