Eudora & server changes

http://forums.verizon.com/t5/Verizon-net-Email/Email-Settings-ONCE-AND-FOR-ALL/td-p/547739

For some reason my link to the thread "Email Settings - Once and For All" didn't work and apparently one can't edit one's own post...so...let's try this:

1. This is the raw link:

2. Let's try creating an active link: "Email Settings - Once and For All" and see if it works this time.

http://www22.verizon.com/support/residential/internet/highspeed/email/setup+and+use/questionsone/86782.htm

It is really incredibly annoying that you can't edit your own posts!

I have discovered a significant typo in my original post.

In the "1. Eudora > Tools > Options: A. Getting Started" the change should be made to SMTP Server (Outgoing)--not smPT--and the new server name is smtp.verizon.net--not "smpt"

Also, if anyone has a link to the announcement for these changes, I'd appreciate it if you could post the link in a reply to this thread because I can't find the announcement anywhere--yes, I've looked in "My Verizon, I want to..." and there is no announcement section...

Thanks...

armond_in_nj1

@tlb wrote:
... if anyone has a link to the announcement for these changes, I'd appreciate it if you could post the link ...

See if this helps:

Also and although my memory is a bit foggy on this, I don't believe you can edit your posts until your post count reaches a certain level (perhaps 5 or so).

>>armond_in_nj: See if this helps

Thanks for the link but what I was looking for was the "original" announcement from Verizon about this change.

As I noted, my first discovery of a problem was when I couldn't send mail out of Eudora and I discovered the server changes when I stumbled across the forum postings via a browser search for the error I was receiving when trying to send. I've not received any sort of email about it (via either my verizon email account or my alternate email account) and I can't find the announcement others have referenced--I can't find the Announcement section that someone said should be displayed within "My Verizon".

>>armond_in_nj: Also and although my memory is a bit foggy on this, I don't believe you can edit your posts until your post count reaches a certain level (perhaps 5 or so).

Ahhh! Interesting...it's really annoying not to be able to edit my own posts--particularly since the typo I later discovered in my initial post is significant...'-}}

Thanks!

http://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_announcement

So I have finally found the Verizon Announcements page:

I found it by:

1. Signing in to my Verizon account

2. Click on "I want to..." -- left side of the screen, just above the boxed-options "Home", "My Services", "Bill and Payment", etc.

3. A drop down menu will display and from the "I want to..." drop down menu, I chose "Check Verizon Announcements"--I had been looking for an Announcements box-option in the list of box-options just below the "I want to..." not realizing that "I want to..." was actually a drop down menu..

Here is the link to the actual announcement about the email server changes--I have never received the email from Verizon about these changes that others said they received and as I have noted in my other posts, the first I knew of it was when I could not send from Eudora--url might wrap:

https://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_announcement&id=email_13_01_24

Hope the above proves useful...

Later Edit: I have also discovered that it takes 6 posts to be able to edit one's own posts BUT even though I can now edit this post (my 6th), I am still not allowed to edit posts 1 to 5! Truly, the Lithium BrandNation forum software has quite bizarre rules! I am a sysop on another forum and the forum software we use always allows users to edit their own posts but we have set the forum software to limit links in a newly registered user's posts until they have posted x-number of times which helps to stop drive-by link spam--there were no restrictions on my posting link(s) in my first post to the forum.

I as well use Eudora and cannot get ANY email as of today. I have tried all the settings outlined in this thread and no luck. Eudora stalls at the Connectin To mail Server step. I ever tried backing up my eudora.ini, deleting it, and starting fresh. No luck. Anyone know what I can do to get email back?

dale5351

I am receiving incoming mail using mail.verizon.net instead of the pop.verizon.net that was mentioned in some of the above messages. If that does not work for you, then either use the online chat (expect a 30 min wait) or call their 800 type number (probably similar wait).

Follwo Up: I downloaded Thunderbird (god I ahte that program) and can use mail just fine with the settings that it auto configured as outlined below:

incomeing.verizon.net - 995

SSL/TLS

Encrypted Password

outgoing.verizon.net - 465

Normal Password

SSL/TLS

I went into Eudora and set the servers to match theer and now instead of locking at Connecting To Server it locks at Logging Into POP Server.

OK maybe it was a matter of being patient and waitn gfor chanegs to propogate but all is well now with fetching/sending mail with Eudora.

Thanks. This does work, but you have to be patient. Once you re-open Eudora, it will take about a half hour before Eudora is able to negotiate new settings for incoming and actually receive email. Then it will be OK. And the first time you send, expect it to take about a half hour to negotiate the new sendings as well.

I seem to have spoken too soon in my earlier reply. I was still waiting for it to do a Send. Unfortunately it will not send email with these settings.

Furthermore, Eudora keeps stalling and crashing with these settings.

The error message is something like Error reading from network. Sorry about the difficulty on being precise, but the task error message disappears almost immediately after you view it.

Error message popped up again. What I wrote is exactly what the error message is.

Unfortunately Eudora is almost unusable with these settings. Because of its inability to multitask, it just gets stuck on trying to Send when it can't.

The problem with Sending seems to be that the change from "if available, starttls" to "Required, Alternate Port" will not stick in the settings. Eudora reverts it back, and this seems to be a required setting for it to work. If anyone can figure out how to get Eudora to permanently accept the changed setting, please write.

My problems connecting today were due to nothing at my end. Did a chat with Verizon. The agent said they were temporarily having a lot of problems with the new server settings. He told me to change the servers back to incoming and outgoing, but leave the other changes. I did that, and my problems vanished. He said the new server settings should be working again within 24 hours.

>>billsamuel: My problems connecting today were due to nothing at my end. Did a chat with Verizon. The agent said they were temporarily having a lot of problems with the new server settings. He told me to change the servers back to incoming and outgoing, but leave the other changes. I did that, and my problems vanished. He said the new server settings should be working again within 24 hours.

First...glad you were able to get "Required, Alternate Port" to stick...

I'm also glad that chat was able to get you the info on the new server problem. I'm in VA (outside Washington, DC) and I've not had problems since I made the changes but a few days ago, another Eudora user in MD had problems that turned out to be similar to yours in that there was an issue with the new servers that was fixed the next day...

Sure is a pita! '-}}

thisistough

FWIW, the new settings have not worked at all for me for receiving email -- but the new smtp worked fine outbound -- until late this evening. Now the outbound email gives errors, too (I changed nothing in the interim). Sigh.

I'm in Philly suburbs. Sure hope Verizon gets their act together soon ... but I'm not holding my breath -- and my patience is far too short to endure that travesty that they call phone support ....

Good luck to one and all !

lilhighway

Action Required Now - Important Changes to your Verizon Email Account

Dear Valued Verizon Customer,

To further improve security and your online experience, Verizon has modified the way Verizon.net email is handled when sent or received through an email application (such as Outlook Express®, MS Outlook, Windows Live Mail or via hand-held devices)........ are you kidding me verizon improve what securityand are online experience can some verizon explain this to me please.lol

>>thisistough: FWIW, the new settings have not worked at all for me for receiving email -- but the new smtp worked fine outbound -- until late this evening. Now the outbound email gives errors, too (I changed nothing in the interim). Sigh.

Sigh indeed! '-}}

So far, things have been stable here in VA (Washington, DC area) with the new settings--in both Eudora and Thunderbird--and my sister who lives next door who also has FiOS broadband is still using the old server settings successfully in Thunderbird...

I'll keep my fingers crossed that they get things in the Philly area sorted out soon...

Cable201

Thanks for this post. Sorry but the forum won't allow kudos to be added to the post.

somegirl

@Cable201 wrote:
Thanks for this post. Sorry but the forum won't allow kudos to be added to the post.

Thanks for what post? FYI, you aren't allowed to give kudos until you reach Contributor rank. Since you've reached it, you can probably give kudos to the post you are talking about now.

>>cable201: Thanks for this post. Sorry but the forum won't allow kudos to be added to the post.

If this was addressed to me as the original poster of this thread, you are very welcome...I hope it proved useful...'-}}

Terrie

edfinigan

I've had no problem in making the changes and receiving or sending mail in EUDORA 7.1 - as I had done for years.

BUT, when I leave the mail program running, my WINDOWS 7.1 laptop freezes and requires a CTL-ALT-DEL to close the program.

Any suggestions for troubleshooting