I am very frustrated with Verizon e-mail services. Why does verizon not support imap settings so that we can manage e-mails across a variety of devices using applications such as outlook and apple? I am not sure if there is another solution other than imap, but I am very frustrated. I am rethinking using verizon fios for my home service provider (bundled) for this reason. It is very important to many customers who have smartphones, tablets, outlook, etc. Your customer 'support' was unapologetic and unfriendly in the response to this question. Please provide a response so that I can determine whether or not I will continue to use verizon.