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TV Test Drive Recommendation not loading

Customer219

I'm coming to the end of my FIOS TV Test Drive. When I try to view my recommendations the page will not load. I have tried refreshing, using different browsers, using different devices including mobile devices. It does not work. Other people appear to have had this issue previously. I need to view my recommendation before the Test Drive expires to enable me to choose the correct package and 5 channels of my choice. How can I access this?

Comments

[Deleted User]

Hi Customer219,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

DanielMurphy688

I have the same issue

[Deleted User]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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