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verizon website unable to order dsl service

When I tried to order new DSL from verizon.com after logined my verizon landline account,

verizon.com webpage came up error message, " we are sorry, we are unable to continue your order this time. Please try again later, or contact our local business center."

I contacted their local business center, they offered me higer price, and told me they can't match their website price.

I tried a few days with different computer. Got same error message. contact their web support, they did not know what caused.

Comments

Kon1

I just posted the same thread about this. I always got that message. For an IT company this is an embarrassing problem.

The only thing I can think of is that they're doing a bait and switch so that you will call them.

Lujah

I got that all the time. So I see it's not just me now. I think it only works for new customers. Even just if you want to upgrade you'll have to call in.

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