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csv file not recognized when trying to import Outlook 2007 contacts into VZ webmail

Hello - hope someone out there can help me. I have followed all of the instructions for converting Outlook contacts to a csv file - save as type CSV, making sure the field names/column headings are correct, etc etc. I still get the same error message:

You uploaded an unsupported file type. Verizon Webmail supports Microsoft Outlook, Outlook Express, and Windows Mail formats.

I have read the "Verizon NonSupport" message on this forum & followed all instructions carefully but to no avail.

I managed to successfully import these contacts into gmail using the same csv conversion instructions. I then thought I could work around it by converting those same contacts from gmail to csv and importing into Verizon, but no dice with either a google csv format or an outlook csv format.

I suspect that the problem is that when the file is converted into a csv format using the Outlook 2007 import/export option, it is "marked" by Windows as an Excel file. Even when it is opened in Excel and Saved As file type csv, it does not tack the .csv file extension onto the file - it's a csv file alright, but the file icon is still an Excel icon. I have even tried renaming the file with a csv extension. No success.

At this point, I should just give up, but I'm a stubborn girl. Any ideas out there? Thanks!

Comments

lasagna

Try using notepad and creating a "TXT" file. A CSV file is nothing more than a TXT file with "comma separated values". Cut/paste and entry or two from the CSV into your TXT file being created with Notepad and see it that works.

aerogirl59

Thanks for the tips - I tried it to no avail. VZ email wants a "csv" extension and there's no notepad option to "save as" other than txt. I renamed it with csv extension but that didn't fool it! Smiley Mad

ElizabethS

In the notepade file name window, put FILENAME.csv, then in the "save as type" window, select "all files". That will save it as a csv.

aerogirl59

Elizabeth, thank you for your help. This is very odd - I did exactly that & lo and behold it became an... excel file with no visible extension in the browse window. I really think it's some Microsoft Office 2007 oddity that is incompatible with Verizon's requirements. I'm giving up at this point - but if anyone else has MS Office 2007 and can get it to work, that would be great to know!

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