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Email on Verizon Yahoo Web Site does not have any emails in my inbox

I am having on heck of a time trying to get help via phone with Verizon on this issue. I am either given a runaround or I get put on hold for an extensive amount of time...okay enough of venting. Here is my problem...

I recently updated from Vista Home Premium to Windows 7 using Windows Live Mail. I was not receiving my emails and found out that I was using the wrong incoming and outgoing settings. That has been corrected.

Now, when I go to the Internet Verizon Account, I have no emails in my inbox...NONE!

I have even sent emails to my account from another computer (work). There is no response that it was undeliverable.

I am having no problems with my internet connection.

I hope someone out there can help me with this issue.

Comments

lasagna

Are you saying you are seeing not emails in your Windows Live Mail inbox or have you tried going onto the Verizon yahoo web portal and using the web mail interface to look?

TommyC1

I cannot get any emails on the Verizon web portal and on my Windows Live Mail.

lasagna

Just to confirm ... by Verizon Web Portal, you mean the Verizon branded Yahoo! web portal page? Correct? Just want to be sure you're looking in the right place.

If you go into your account settings on Verizon, does it say there that you are the "Yahoo!" experience (probably also has an option listed to allow you to change to AOL as well).

If it says Yahoo! and you are looking on the Yahoo! web portal inbox, then it sounds like your mapping over to the Yahoo! side is not setup properly within the Verizon cloud. That would take a call to tech support to fix.

Just for giggles, have you tried changing your mailbox password (and not recofniguring any mail clients, etc.). Just to make sure something isn't quickly grabbing the mail and downloading it before you can see it via the web portal. Might want to do that just as an experiment.

Another think to try is creating a sub-account for email and see if mail gets delivered to the address.

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