Verizon Email Spam Checker

bklynrr

How do I stop Verizon from declaring email I get from one or two individuals as SPAM? I am part of a small group mailing. If she sends it from her COMCAST account it ends up in my spam box on Webmail. If she sends it from GMAIL, I get it...Problem is I dont always use webmail so I may not see it until its way past due.

Does Verizon have issues with COMCAST????

I get other group messages OK, Just from her...I never entered her in a spam filter...Thanks.

Justin46

I don't know how you would get Verizon to stop treating it as SPAM.

You said you have never tried a SPAM filter; why not? It should work to look for mail coming from a specific email address, and if it is then move it to the inbox, thus when your email client checks the inbox it will find the email.

I was having trouble with the Verizon SPAM filter with email from several organizations that I wanted to see; I set up the filters and they seem to work just fine. If you want to try it, assuming you are using the Rich webmail application, go to My Settings ==> Mail ==> Filters ==> Add New Filter and see if that will work. You will need to know the specific Comcast email address she uses.

Another alternative would be to try adding her email address or domain to the Safe List. I have never used this but it should also work I think, and would be slightly easier to set up.

Can't hurt to try one of the options, might fix your problem with very little effort.

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Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248