Android Email Setup Failing

mgerbasio

Hi,

I'm having a hard time setting up an email account for Verizon Fios on my Android Nexus 5 (T-Mobile). I keep getting the following error:

Problem with account setup

Username or password is incorrect

I verified both are correct. I don't have a Yahoo or AOL account, my settings are as follows:

Settings, Accounts, Add Account, IMAP, Email Account (enter email address), Manual Setup, POP3, Sign In Password, then I get to the point where I can edit the email settings and I use:

Username <emal address>

Password: <passowrd>

Server: pop.verizon,net (tired incoming.verizon.net but it didn't work)

Port 995

Security: SSL/TLS

Delete email from server: When I delete from inbox

Thanks.

somegirl

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@mgerbasio wrote:

Hi,

I'm having a hard time setting up an email account for Verizon Fios on my Android Nexus 5 (T-Mobile). I keep getting the following error:

Problem with account setup

Username or password is incorrect

I verified both are correct. I don't have a Yahoo or AOL account, my settings are as follows:

Settings, Accounts, Add Account, IMAP, Email Account (enter email address), Manual Setup, POP3, Sign In Password, then I get to the point where I can edit the email settings and I use:

Username <emal address>

Password: <passowrd>

Server: pop.verizon,net (tired incoming.verizon.net but it didn't work)

Port 995

Security: SSL/TLS

Delete email from server: When I delete from inbox

Thanks.

---

It may not matter since I see you are setting POP3 later, but you shouldn't be selecting IMAP as the type of account. There should be a POP3 option there.

@Since you don't have a Yahoo linked account, your username shouldn't be your full email address, just the part before tha @ symbol.

For the sake of example, we are going to pretend that we are setting up fictional account "fakeacct@verizon.net" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.

The settings for using Verizon's servers would be:
Incoming Server: pop.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): Yes
Port: 995


Outgoing Server: smtp.verizon.net
Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
Requires a Secure Connection (SSL): Yes
Port: 465

If you are given the option anywhere for Secure Password Authentication (SPA), set it to No or Normal

If all of that is set up and it's still not working, your best bet is to provide a screenshot of your settings (with personal information blocked/removed) and any errors you are getting.