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FiOS Voicemail - no stutter tone, but constant light indicator

Hi,

I recently switched to Verizon FiOS phone (from Comcast). When a message is left, there is no stutter dial tone. Also, the message indicator light flashes both when there is a message and when there are no messages. I have tried deleting all messages, calling myself, leaving a message, deleting it, and backing out of the menu system using * key. All to no avail.

I dread calling Level 1 tech support (as I run tech support for another company and know that the newb will be clueless). Any chance one of the pros here wants to help reset my config?

Many thanks,

Culpepper

Comments

VZ_Brett

Whats up culpepper! Go head an private message me your info & I will look into it thanks! Brett

itsnotthathard

I spent over half an hour with two different techs attempting to regain stutter dial tone. Still nothing.

And what is with this 'send me a PM' thing? Is there a reason you wouldn't want to answer in the forum?

ElizabethS

PMs are used to share private information that should not be posted on a public forum.

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