Try to use Big Oven email get Authorization failure (Not authorized to login as specified user).

DaveSSmith1

Help I'm trying to use a APP Big OVEN to send emails the below error are coming back to us what are we set wrong see below:

DaveS

Account:

{edited for privacy}

Customer Id Code:

{edited for privacy}
we have tried
user email {edited for privacy}
PASSWORD: xxxxxxxxx

SEVER outgoing.yahoo.verizon.net
PORT 587.

Or

user email {edited for privacy}
PASSWORD: xxxxxxxxx

SEVER smtp.verizon.net

helloResponse: 250-vmsl73025pub.verizon.net
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP3B7B705D4B7738384EF0FD260633F270
250-AUTH PLAIN LOGIN
250-AUTH = LOGIN PLAIN
250-ETRN
250-NO-SOLICITING
250 SIZE 20971520
loginjnethod: LOGIN
535 5.7.8 Authorization failure (Not authorized to login as specified user).
Failed to get response to login password
ConnectionLog:
220 vmsl73025pub.verizon.net -- Server ESMTP (Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
250-vmsl73025pub.verizon.net
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP3B7B705D4B7738384EF0FD260633F270
250-AUTH PLAIN LOGIN
250-AUTH = LOGIN PLAIN
250-ETRN
250-NO-SOLICITING
250 SIZE 20971520
AUTH LOGIN
334 VXNIcm5hbWU6
334 UGFzc3dvcmQ6
535 5.7.8 Authorization failure (Not authorized to login as specified user).
Failed to login using LOGIN method
checkOrMakeSmtpConnection: Elapsed time: 483 millisec
Failed.

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Verizon_Support

Hi DaveSSmith1,

We didn't hear back from you on your Private Support case.

As always, feel free to make a new post, and we can be sure to look into your issue.

If you require further assistance, let us know, so we can be sure to get straight to work on it.

Thanks,
Ali Adam