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Webcams and Westell 327W router losing public ip

I have some web cameras on my network using a Westell 327W router. The public ip keeps changing so I cannot see the cameras from a remote location. I have set up a dyndns account which I am told will allow me to send the current ip address from the router. I do not know how to send that address using the modem. There is normally no computer on the network - just the three cameras and the router. Am not very knowledgeable about this so please be basic with any help. Thanks.

Comments

dslr595148

#1 Go to http://www22.verizon.com/residentialhelp/highspeed/networking/setup/questionsthree/99175.htm

#2 While I know that you said you have the Westell 327w, I am just wondering..

Are you using the White and Blue Firmware or the Red and Black Firmware?

a) White and Blue Firmware manual at

http://www22.verizon.com/NROneRetail/NR/rdonlyres/3EE6AA38-3830-4C75-B566-3753A48A3E49/0/VersaLink327WGatewayUserGuide.pdf

b) Red and Black Firmwre manual at

http://onlinehelp.verizon.net/consumer/bin/pdf/VersaLink7500UserGuide.pdf

smith6612

If running the blue firmware, go to http://192.168.1.1/ . Choose Troubleshooting, and then click Transceiver Statistics.

If using Verizon-branded firmware (should be Red and Black), go to System Monitoring, Advanced Monitors, and then choose Transceiver statistics. Post up the information you see on that page. If you are prompted for a Username and Password, try one of the following:

admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon username/password

genev1

Hi,

Thanks for the manual addresses - have been through the manual. Is not written to help someone who isn't certain how to proceed. I still do not see what to set or even if the router will send the changed public ip to the dyndns.com site.

Am needing baby steps to get this solved.

Thanks.

genev1

Additinal reply.

It looked to me that both links to the manuals ended up with the same download.

Thanks.

genev1

Transceiver Statistics

Transceiver Revision:

7.2.3.0

Vendor ID Code:

Line Mode:

G.DMT Mode

Data Path:

Interleaved

Transceiver Information

Downstream Path

Upstream Path

DSL Speed (Kbits/Sec)

3360

736

Margin (dB)

23.5

10.0

Line Attenuation (dB)

34.0

18.0

Transmit Power (dBm)

19.5

11.9

smith6612

I can see the problem already. It seems as though your upstream is causing the connection to re-sync, thus changing your Public IP address every time it does so. For your distance there should be no reason your upstream margin and sync are that slow.

Do you have access to a NID by any chance? If so, can you plug your modem into the test jack found inside of it and post up the new statistics you get there?

dslr595148

@genev wrote:
It looked to me that both links to the manuals ended up with the same download.

Ok, odd.

Let us try it a little bit different.

Do the screen(s) of your modem combo look something like:

a) http://screenshots.portforward.com/Westell/A90-750015-07/index.htm

b) OR http://portforward.com/english/routers/port_forwarding/Westell/Westell6100/Gadspot_IP_Camera.htm

genev1

Hi,

My router screens look like example A.

Thanks

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