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SETTING UP EMAIL IN INCREDIMAIL

I had FIOS, moved, cannot get FIOS. Since my move I was not able to use my email address and lost all of my mail from the time it was disconnected. I use Incredimail for all of my emails and was frustrated when I could not sign in and get any of my mail even on my IPAD. Verizon gave me my email address back and I am now able to sign in to Verizon.com and get my mail, but when I try to get it on Incredimail or my IPAD, I get -ERR [AUTH] Authentication failed. I KNOW the user name and password are correct because I can sign in to Verizon to get my mail and that is EXACTLY what I put in for Incredimail and my IPAD. HELP!!!! How do I fix this??

Comments

check your incredimail port settings and requires authentication. and also make sure your outgoing port is 587

Incredimail details 2

this example shows 25, change it to 587

These are the current settings required

POP3

incoming.verizon.net @ port 995

SMTP

outgoling.verizon.net @ port 465

those are SSL settings, so make sure you select the ssl checkbox's if you use 995 and 465

Those are the ports that Vz requests be used.

Those ports do NOT have to be used for SSL. In fact I can setup any Daemon to use any ports.

For example:

HTTP Daemon on port 8080

http://mysite.uses8080.com:8080:/index.html

Telnet Daemon on TCP port 9100 (like a Print Server)

telnet my.telnet.host.com 9100

FTP Daemon on TCP port 99

ftp://this.is.my.ftp.site.com:99

Verizon wants us to use...

outgoing.verizon.net @ TCP port 465

incoming.verizon.net @ TCP port 995

http://www22.verizon.com/Support/Residential/Internet/fiosinternet/email/setup+and+use/questionsone/86782.htm

The following are the settings for setting up and configuring your email and remote access

User name settings

Your Verizon Online user name
Your Verizon Online password

High Speed Internet (DSL) settings

Domain: dsl.verizon.net
Network protocol used: TCP/IP

Mail server settings

Incoming mail server (POP3😞 incoming.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP😞 outgoing.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.

** Make sure "This server requires a secure connection (SSL)" is checked.

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