Ever since Verizon changed its settings for Outlook, I've been unable to access my verizon email through Outlook. So I have been signing on to Verizon.net to do so. But for weeks now, I cannot check email. I log in and can access my bill pay, my profile, my services but when I click on email, I'm asked to put in my password again. When I put in the same password that logged me in in the first place, i get a message that it's the wrong password. I'm then asked to choose email or phone and they send me robocall with a temporary password. The temp password works, I log in, I change my password back to my preferred password and start the process all over again. I can access everything but email.
I've called Verizon a half dozen times about this and have been bounced around from one part of the world to the other. Tonight, the internet & email department insisted only wireless could solve my problem! I said "that's crazy" but they transferred me anyway and Wireless told me they had to send me back to the email department in India.
(I can't believe I just signed a 2 year contract w/ Verizon wireless).
This has been going on for a month or so and I've not been able to access my email in all that time.
Any ideas?
![Photo of [Deleted User]](https://we.vanillicon.com/v2/ed53a0ea8d4610e2e903eda78cf49f29.svg)