Trying to get through to someone who can do something about this. Not getting very far with the 800 number.
What Happened:
A neighbor with some property near the back entrance to our community decided to install a fence.
In so doing he cut the line coming into our community. I've called Verizon twice now and they
keep making appointments to come to my house. How can I make them understand that
they need to go to the corner of County Road 675 and 67th Ave E, in {edited for privacy} and
look for the hole in the ground and the cable with all the cut wires? They have been there
once, made a "temporary repair" and closed by original service request. The temporary repair
did not fix anything for me. I called them back today and they made another appointment to
come to my house.
Dear Verizon, you do not need to come to my house. Go to tjhe above address and repair the
darned cable, please!!!!
If it will help, please see the attached photo. I just took it 10 minutes ago at
the above intersection. This is where the problem is and where you need to
go to fix it. Why is it so difficult to convince you of that??
