Child Item

Site Totals

61376 Questions Answered 267 Categories

Can't view emails

After I log into My Verizon, I can see the list of emails in the preview window. When I click on "View all Emails", I get logged off of My Verizon. Is anyone else having these issues?

Verizon - what kind of hackers are writing your software? Did they ever hear of the word "TESTING"?

Comments

lindamags

I'm having the same problem. I guess it's something with Verizon.

lf214

YUP! cant get to my emails!!! ARGGGGGHHHHHH

mcorbo

Having the same problem, but only on the account that I was forced to switch over to the horrible new email version. The account that was not switched still works fine.

fishingeddie

Tried to bypass the Verizon Home Page and log in directly to the verizon.net email. Getting a time out message "

"Your session has been timed out. Please Try Again !" and back to the logon screen".

WHAT A PIECE OF CRAP!!!!

lf214

Just talked to verizon support...

"there is a known issue with email that is affecting many people. They are working on it, there is no ETA for when it will be resolved".

Thanks verizon!

bbnj2

I've been having the same problem today too.

DougVZ1

There was an issue earlier this week that we were told had been resolved.

I am looking into this current issue you're having, and will try to get an answer ASAP.

Doug

DougVZ1

I've been told that there was an issue earlier this morning, but that it has been resolved. Please try again to access email.

ksl806

I'm still having this problem. I can see the list of emails, but when I click on an email title or click on the link for "email & more" at the top of the page, it goes to a blank verizon page. There's the verizon header and the rest of the page is literally blank. I realized that I had this problem when I tried upgrading my account and VZ wanted me to verify my email address. How am I supposed to verify my VZ email address to VZ when I can't access my VZ email?! This is pretty frustrating.

Furthermore, I'd click on the box for "email me when someone replies" except that I can't access my email, ugh.

BrTrout

@DougVZ wrote:
I've been told that there was an issue earlier this morning, but that it has been resolved. Please try again to access email.

It has not been resolved. And why on earth were three of your support "experts" - one chat, 2 by phone totally unaware of this yesterday? Why not post system status? Thanks a lot, Verizon for your amateur performance.

DougVZ1

Trying to get an update as to what the issue you're having might be. Sorry for the inconvenience, IT assured me issues were resolved.

DougVZ1

IT isn't able to duplicate the issue. They've told me there have been Firefox / AVG Safe Search plugin problems reported in the past, so not sure if that could be an issue.

Is there any way someone could post a screenshot of the issue?

Thanks.

Doug

Child Item