Fios Extremely Slow internet performance

FrustradedUser

I am getting terrible internet performance. I have my own router a tenda ac1200. Has been working great for 4 months. Now I am getting 1-2kb up and 1-2kb down. Nothing has changed with my network. Called verizon and got the run around for 4 hours. My FIOS package is internet only 50\50.

Wired and Wi-Fi connection have the same issue, slow. I have rebooted my router, changed channels, reset the FIOS hardware via the internet. I have reset my router. Speed tests are incorrect, according to Verizon's online test I am getting 70\30. However the test don't even finish or they will get hung and just pop out random high speeds. Is there anything more I can do. I am not looking forward to another 4 hour showdown with Verizon.

appDev

Are you able to plug in directly without the router? any other router/switch you can try with? If all your testing has been with, i would try and eliminate that as a factor.

Also, there should be two speeds on the fios test - one to your router/modem (don't remember exactly) and one to your device - can you tell us what the results are (assuming both complete)?

Any router updates/upgrades?