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Trouble receiving emails from Verizon accounts

Is anyone else having this issue? I can send from my Verizon account, but I don't get any emails from Verizon accounts. This has been going on for about a week, and it's the same no matter what platform I use (PC, laptop, iPad) and whether I use MS Outlook, the iPad mail app or Verizon webmail on various browsers. Interestingly, my wife's account - a sub-account of mine - works perfectly from the same machines.

Verizon's live agent has not been too helpful sugggesting twice that I wait for 2 hours (while his team investigates) or - today - 24 more hours.

Many of my friends and business colleagues use Verizon, so this is annoying.

Any ideas?.

Comments

tns2

Yesterday was a big outage. But you are reporting a longer period.

Are you using the Yahoo interface or straight Verizon email?

kfbrady2

I'm using Verizon email - via MS Outlook, iPad Mail, or via webmail, and on various PCs and iPads, it doesn't seem to matter. I've been using Verizon mail for at least 10 years and this is the first time I've had this problem.

RobHunt

Verizon network e-mail servers (pop.verizon.net & smtp.verizon.net) remain UNavailable, so e-mail clients such as MS-Outlook are also out of luck.

kfbrady2

"Verizon network e-mail servers (pop.verizon.net & smtp.verizon.net) remain UNavailable, so e-mail clients such as MS-Outlook are also out of luck."

How does that apply? I'm also having the same issue with webmail?

Ansd my outgoing Verizon mail works just fine - it is only incoming (and only from Verizon accounts) that I'm having issues with.

And, as I stated, my wife's account (a sub-account of mine) works fine too.

tns2

@kfbrady2 wrote:
I'm using Verizon email - via MS Outlook, iPad Mail, or via webmail, and on various PCs and iPads, it doesn't seem to matter. I've been using Verizon mail for at least 10 years and this is the first time I've had this problem.

The basic email should be up, although I see some responding that they still see it down.

Probably you will need to specifically contact Verizon since you say you were down even before the recent problem. Your email account probably has to be fixed. Good luck trying to get them to work on it until after they fix the remaining problems from the other day.

somegirl

@kfbrady2 wrote:
Is anyone else having this issue? I can send from my Verizon account, but I don't get any emails from Verizon accounts. This has been going on for about a week, and it's the same no matter what platform I use (PC, laptop, iPad) and whether I use MS Outlook, the iPad mail app or Verizon webmail on various browsers. Interestingly, my wife's account - a sub-account of mine - works perfectly from the same machines.
Verizon's live agent has not been too helpful sugggesting twice that I wait for 2 hours (while his team investigates) or - today - 24 more hours.
Many of my friends and business colleagues use Verizon, so this is annoying.
Any ideas?.

Probably already done, but have you checked to make sure verizon.net hasn't somehow ended up in your blocked senders list/filters?

[Deleted User]

Moved for greater exposure

Lboyd2

Last night I received the Unavailable Server message - seems like the one others were experiencing 4/54 days ago. Logged on today and still recieving same error. A Verizon.net email

Anything I need to do besides wait?

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