losing connectivity to my printer

My printer is usually in standby mode until I send a job to it then it wakes up. I have a static IP set on it and when I send a job to it it times out. It shows as inactive in the fios router. If I power cycle the printer, it spits the job out and shows as active. How can I set the printer to permanently active? Dumb to have to restart the printer every time I print something.

Accepted answers

Cang_Household

The status indicator in Fios router is not accurate for devices that rarely contact the Internet. Active means the device sends a packet to the router to be routed to the Internet. For a local network printer to work properly, it does not need to send a packet to the router. As long as you can ping the IP address of the printer, the printer is connected to the network and is responsive network-wise.

I think you are using a Windows machine to print. After sending a job that stuck, go to your Windows Task Manager > Service, stop then start the spooler service. Your printing job would resume. This is not a network issue, but a Windows printing service issue. It has nothing to do with drivers and has something to do with Windows kernel. The only long term solution is to switch your operating system to Linux, which would give you more control over drivers and hardware.

All comments

dexman

What is the make & model of the printer 🤔

jlatenight

It's a canon MF210

dexman

My unit is a Canon MF743. I also have it set up with a static IP address. I logged into my 3100 router to check on the status of the unit and it shows online.

As a part of troubleshooting, has an attempt been made to factory default the 210's programming and start from scratch? Is the unit connected via Wi-Fi or Ethernet cable?

jlatenight

Thanks for the help. It's connected via Ethernet. I'll try resetting to factory and setting it up again and see what happens.

Cang_Household