Does having "Distinctive Ring" feature block the availability to use VCA

Every time I try to download VCA I get the message that it is not available at my location - I used to have it but when I got "distinctive ring " feature it stopped working - now every time I try to redownload it I get the not available message. does anyone here know if Distinctive Ring does stop the use of VCA

Accepted answers

ggma11261

@Justin wrote:
@ggma1126 wrote:
Ok thanks guess when CID on Fios is available in Delaware I will have to remove Distinctive Ring feature to use it
Very definitely Caller ID on TV will not work with Distinctive Ring. And I am pretty sure that Caller ID on TV is currently available in Delaware.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7C, Build 09.83
Keller, TX 76248

Justin I am in VHO8 not yet available here at least my 6416 box does not show it in the menu - I just removed distinctive ring from my line hopefully now I will be able to install VCA

All comments

VZ_Lori

Hello ggma1126, Unfortunately Distinctive Ring does not work on VCA and that why you are getting the unavailable message now. Sorry for any inconvience this has caused you.

Lori

Verizon Telecom

Fiber Solutions Center

ggma11261

Ok thanks guess when CID on Fios is available in Delaware I will have to remove Distinctive Ring feature to use it

Justin46

@ggma1126 wrote:
Ok thanks guess when CID on Fios is available in Delaware I will have to remove Distinctive Ring feature to use it

Very definitely Caller ID on TV will not work with Distinctive Ring. And I am pretty sure that Caller ID on TV is currently available in Delaware.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7C, Build 09.83
Keller, TX 76248

ggma11261

@Justin wrote:
@ggma1126 wrote:
Ok thanks guess when CID on Fios is available in Delaware I will have to remove Distinctive Ring feature to use it
Very definitely Caller ID on TV will not work with Distinctive Ring. And I am pretty sure that Caller ID on TV is currently available in Delaware.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7C, Build 09.83
Keller, TX 76248

Justin I am in VHO8 not yet available here at least my 6416 box does not show it in the menu - I just removed distinctive ring from my line hopefully now I will be able to install VCA