The Verizon website is not user friendly when trying to locate contact information. The inquiry email section is ridiculous to navigate and not useful. The responses I receive to my inquiries are a joke. The bottom line up front is that I'm again having an issue with static in my line during and after rain. The first technician didn't connect the wires correctly after saying my issue was the cord I had from the phone to the wall jack. We replaced the cord, but didn't have a dial tone after that because he didn't connect the wires properly. The second technician fixed the wires and the phone worked perfectly, until it rained again. This was Tuesday and the earliest appointment we could get was Sunday. So, for the better part of two weeks I am paying for phone service I cannot use. All I am looking for is a good contact number for customer service who can listen to my issues/concerns and offer a reasonable solution to my issue. Thank you.
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