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Slow DSL

I also am experiencing slow speeds. I have a 1.5 - 3 Kbps plan and only get speeds from 257 to 651 Kbps. I have a westell 327w wireless router which has a 4 port Ethernet that I am to connected to.

Comments

smith6612

Can you please post up your modem Transceiver statistics? Here's how you obtain them. Go to http://192.168.1.1/ , and based on the firmware your 327w is running you will need to do one of the following:

If running White and Blue Westell firmware, go to Troubleshooting and click Transceiver Statistics. Copy and paste the information shown. If running Red and Black Verizon Firmware, go to System Monitoring, Advanced Monitors, and choose Transceiver Statistics.

If you are prompted for a Username and Password, try the following:

admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon Username and Password

Additionally, are your issues with slow speeds 24/7 or are they only taking place during the night time hours?

lookn4speed

running red/black firmware and cannot get into modem with any of the id/passwords

lookn4speed

sorry, got in.

Transceiver Statistics

Transceiver Revision: 7.2.3.0

Vendor ID Code: 4

Line Mode: T1.413 Mode

Data Path: Fast

Transceiver Information Downstream Path Upstream Path

DSL Speed (Kbits/Sec) 3360 864

Margin (dB) 24.5 9.0

Line Attenuation (dB) 26.0 12.0

Transmit Power (dBm) 19.8 13.3

generally a 24/7 problem

lookn4speed

went to speedtest.net

dwn 1.39mb/s

up .72mp/s

smith6612

I think I may know what is going on. Those statistics look like fine, though the upstream margin could be a little higher considering how short your DSL line is. Since it's a 24/7 issue I'm almost positive there may be a Juniper ERX in the mix. If you can, visit http://visualroute.visualware.com/ and choose the closest server to you. From there, the Java applet that loads will show your IP address in it. Let the Applet trace your connection. Once completed, mouse over the circles that indicate hops and look at the hostname of them. If my guess is correct, the second last hop (second closest dot to the right) in the trace should have the word "ERX" in it. Let me know if you see it.

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